Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver merchandise to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

As curators and purveyors, we travel the world to seek out the best products and because our products are sourced from not one but multiple regions, shipping times will vary, depending on the location of our fulfilment center. Generally merchandise stocked in our fulfilment centers within USA will be delivered to customers residing in USA in a much shorter period compared to merchandise that is stocked in our fulfilment center in another country, for example, in India or China.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed. Processing the order takes an additional 2 - 4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

If you have any questions about your merchandise, send an email to: enquiries@jadoozi.com